I vividly remember when Steve Jobs rocked the Macworld
2007 audience by announcing that the Apple iPhone would feature a "real
Web browser, the first
fully usable HTML browser on a phone" (go to 2:10-2:25 segment in
video).
The recent service
disruption that
impacted T-Mobile Sidekick customers highlights how fragile cloud applications
and services can be if they are not managed correctly. Although the service
disruption, which impacted a user's ability to access personal information
stored on Sidekick devices, such as contacts, calendar entries, to-do lists and
photos has been somewhat
resolved, it begs the question: "Who is best suited to deliver cloud services,
enterprise IT organizations or telecom operators?"
